First Essex Buses in Chelmsford

Establishment at Westway, Chelmsford, Chelmsford, ESS CM1 3AR, UK. Information about First Essex Buses: address, phone, fax, opening hours, customer reviews, photos, directions and more.



Essex CM1 3AR
United Kingdom
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+44 345 602 0121



3 /5

Based on 2 reviews

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Reviews of First Essex Buses

    Liam Kotobuki Added June 17, 2018
    Needs a lot of improvements.
    Living in a small rural village and not driving a car means I often have to rely on the world's most unreliable service. Many times when I was travelling to college the bus would be up to 40-50 minutes late (keep in mind the service only runs every hour anyway), or even not turn up at all. The timetable frequently changes without much publicity and their website often has different timetables to the ones at the bus stops.
    They did, however, recently change the service again and so far it's been slightly more reliable. Perhaps only 10 minutes late instead of the usual 20.
    Staff are generally unfriendly which is really just not good enough. I'm giving two stars because I have, on rare occasions, been graced with a driver who actually smiles. Given the extortionate price compared to services elsewhere in the country, I expect more.
    Kerry Hallatt Added November 27, 2017
    The drivers are usually really friendly but there is a huge problem with the service. Buses are often delayed and sometimes drivers drive straight past. Having previously lived in London I was quite shocked at the fact the buses stop running so early; some stop as early as 8pm.

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Description of

First Bus UK
We are First Bus. On our website you can plan a journey, view timetables and ticket prices, buy tickets and see when your next bus is due. We run bus services in 40 of the UK's largest towns and cities including eight of the 11 most densely populated cities. Our 6,000 buses take millions of passengers every day where they want to go.